Terms
WEBSITE TERMS AND CONDITIONS
These Terms and Conditions apply to the use of the Star Ceiling Kits website at www.starceilingkits.net or www.starceilingkits.co.uk and by placing an order or accessing this website, you agree to be bound by these Terms and Conditions.
The www.starceilingkits.net website is operated by Star Ceiling Kits, whose trading address is: 19 Oldway House, Swansea, United Kingdom, SA3 3DE.
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General email: |
sales@starceilingkits.net |
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Telephone number: |
0845 052 6853 |
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Fax number |
0870 120 5291 |
We are not currently registered for VAT, therefore no VAT is payable on purchases.
IMPORTANT BITS - IN BRIEF
We're committed to making sure you can purchase items from us with complete confidence, knowing we're here to help if you have problems. There are many laws and regulations we have to abide to in order to bring you a trouble free buying experience. The regulations we know inside out so you do not have to are as follows..
The Unfair Commercial Practices Directive (April 2008)
The Sale of Goods Act 1979
Electronic Commerce (EC Directive) Regulations 2002
The Consumer Protection Act 1987
The Consumer Protection from Unfair Trading Regulations 2007
The Consumer Protection (Distance Selling) Regulations 2000
RETURNS
Under the Consumer Protection (Distance Selling) Regulations 2000 we have to refund an item if the buyer changes their mind within 7 days of the day on which the item was delivered. However, we feel 7 days may not be quite long enough so offer returns up to 21 days of delivery. Items need to be returned in an "as sold" "unused" condition.
Under the Distance Selling Regulations, buyers have a period of 7 working days after the date of delivery within which they can cancel the contract (often referred to as the "cooling off" period) and get their money back, including the original postage and packing charges. We must refund the original delivery charges. However, we are permitted to require the buyer to pay for the cost of returning the item.
Please email sales@starceilingkits.net if you wish to return any of our products.
TERMS AND CONDITIONS IN FULL
For a copy of our full terms and conditions please download our Terms PDF by clicking the following link.
